Cora Pol 31st August 2010

Very good guide, perfect english. Everything sharp on time, the pick-up at the hotel with a nice driver.

Ben Grant 26th August 2010

Fascinating and well-informed guide, a little crowded during the Auschwitz I guide, although that would seem to be a layout issue out of anyones control. Birkenau was very respecfully done and well presented.

Guest 23rd August 2010

the weather was not good, the place very unhappy, the driver very good

R P Simmonds 22nd August 2010

Very impressed with whole day. Taxi driver was on time and pleasant, he ensured that we connected with our tour guide and gave clear instructions on where to meet him. Tour guide was very knowledgeable and spoke good English. Tour was well organised and audio from guide's radio mike worked perfectly and proved helpful. Transfer from Auschwitz to Birkennau was seamless and without problems despite the poor weather and the crowds. Highly recommended.

Guest 22nd August 2010

thunderstorm spoilt the day

Guest 20th August 2010

The service was very good and we were very impressed with our guide at Auschwitz

Guest 13th August 2010

Really interesting, the tour guide was very knowledgeable and helpful

Guest 12th August 2010

The tour went very well, and I congratulate you on organizing everything so well. I would suggest that you alert people to the fact that the day would begin at 9.15 with a return to Krakow at 4pm, but that there was no time for lunch. It's simply a question of sustenance during a very difficult day.

Sally fern 12th August 2010

Our tour driver, Adam, was absolutely wonderful, as was our guide at Auschwitz and Birkenau. Both were helpful, knowledgeable and took great efforts to ensure that we had a first-class experience.

Lisa Ribons 11th August 2010

The guide was exceptional/sensitive and the driver was delightful-he was on time and the van was clean-we enjoyed the tour, as much as you can for such horrible event in human history

Gunnar A. Johansen 10th August 2010

Good organised. Very good guide.

Michael Renshaw 5th August 2010

Excellent service with very pleasant and helpful courier. Just a bit rushed at times through the tour, a bit more time would have been better. A good guide who made it very real.

Guest 4th August 2010

Something you should do once in a lifetime.

Michael 31st July 2010

The guide (I'm sorry I have forgotten his name) knew the other guides, knew where to go and was very friendly.

Amanda wiebe 31st July 2010

our ride came to get us and she was on time and very accomadating. we got to the museum and were shown a multitude of things. I found the guide to be very imformative and helpful. Overall I was happy we came and couldn't believe how big the place was. The only thing I would do differntly is come during off season so we could explore the museum a little bit more on our own afterwards as I really wanted to go into every building that was open for viewing. But overall very happy with the tour and the guide. thank you very much

John Hamilton 28th July 2010

Hello. About the trip to Auschwitz. The tour guide did a great job about the tour. What a very nasty sight after all that happened there during the war. It really makes you think. The tour guide deserves a lot of congratulations for doing such a great job.

Anders Söderlund 28th July 2010

All service, from Hotelreception to the museums Auschwitz/Birkenau was 100%, your man at the spot were just in time all the time and served us with times for the film, museum and transfer to Birkenau. It was very sad to be there but at the same time interesting and it must never be forgotten! Our guide at the museum was brilliant!

Linda Flanagan 27th July 2010

Our taxi driver was amazing! He was very helpful and his english was very good too. He was on time and didn't delay on getting us to Auschwitz quickly. The tour itself was very enjoyable and very informative.

Dean latham 27th July 2010

We did not like the way the guided tour of Auschwitz camp 1 was conducted, we had no time at all to absorb what actually took place there during the war. we were rushed around and had to keep on the move at all times as other tours where all queuing to come into the same block. Birkenau was not like that at all, more time to take it all in.

Michael Newton 26th July 2010

Well worth visiting.The guides talked about what the Nazis did rather than the Germans which I believe was right. I can understand now why most Germans would not have known what was happening in their name.

Guest 18th July 2010

An extraordinary and profound experience. Guide excellent but could have spent longer there, quite rushed.

Guest 17th July 2010

It was a great tour. The driver was right on time and the whole way to Auschwitz he explained certain points of interests. The guide at Auschwitz was very informative and just really good all around. Great Tour.

G E King 16th July 2010

Would have liked information about the food services that are available at Auschwitz. Being a diabetic means this is very important to me. I managed ok but not ideal.

Castro 14th July 2010

The trip was confortable and we had an amiable conversation about every possible topic with the guide that drove us there. The guide from the museum was exceptional.

Guest 12th July 2010

Absolutley. Brilliant. Well organised, very well informed guide and highly professional. I'll recommend your tour to anyone

Stewart Lucas 11th July 2010

the pickup was very prompt and a really facinating tour. well worth the money

Barbara Bidgood 8th July 2010

We were picked up at our hotel on time and we were looked after brilliantly by our driver. Would recommend you without hesitation.

Naomi 6th July 2010

This is a massive historical site, but the tours are run like a conveyor belt, with everyone following the same path so even though you are listending to your guide you are standing right on top of others listening to their guides in a multitude of languages. I would also like to have heard more about the other people interred in Auschwitz - the focus was all on the Jews, but others were sent there and they should be given equally footing as all lost their lives there and none should be forgotten or pushed to one side.

James Gillan 5th July 2010

Very sensitive management of a difficult subject.

Reg Smith 2nd July 2010

Being picked up from the apartment, English speaking driver, being introduced to our guide, the transfer from Auschwitz to Birkenau, and our return to the apartment, I could not find fault with it, it was friendly, efficient, comfortable and punctual. On a personal note, while the tour itself was packed with information I found it a little rushed and would have liked a little time to just stand still and contemplate.

Marksevia 1st July 2010

In fairness the score should be 10 for the Auschwitz Guide who was beyond brilliant. However, the local driver from Krakow was really no more than a chatty chauffeur, who was not sympathetic to the nature of the trip or the impact it could have on visitors to this harrowing place. She ran about at the site leaving us to our own devices and created unneccessary anxiety. The non stop chatter all the way home was distracting and not appropriate. We could have taken the bus and the tour for much less cost, and a more agreeable day.

Sarah Colgan 24th June 2010

Guide was excellent and very informative, we were well looked after all day.

Vivien Brian 21st June 2010

Driver collected us on time. Very pleasant lady who provided interesting recent history of Poland. Tour guide excellent; great english and non committal delivery of facts

Jay Bleiweiss 16th June 2010

The guide/driver we had was very informative about the countryside as we were going to Auschwitz. The guided tour itself was a little hurried because of the crush of people. Would have liked to spend more time as we did not get to fully read all the pictures, etc before moving to the next exhibit.

Guest 15th June 2010

I had not read your email correctly and assumed that our tour at Auschwitz would be 4-7 people (no transportation only). I was a bit upset with this, but in the end it is my fault. I own a travel consultancy in the Middle East and our reputation and word of mouth is quite in important, so I would recommend that you are VERY clear that your clients will join a group of 20-30 people while at the site. Not everyone likes to be in groups this large. You also need to recommend to your clients to bring a lunch with them, since there is only 15 minutes of free time before continuing to Berkinau. We asked our driver (Simon?) if there was a place would could eat during the free time and he actually said, "People don't come here to eat and the queue for the food is too long." Not eating for 7 hours in the hot sun is a recipe for sickness. Fortunately, we ignored what he said and found the cafeteria (which was empty) and had a nice lunch within 15 minutes. Please also remind your clients to bring plenty of water with them during the summer months and sunscreen - most people will not expect that they will be outside for most of the time. With so many old people and no shade/food/water, I am surprised nobody passed out. These are little things, but the little things do matter. Otherwise, our driver was good and our guide was good, too.

Magda Marc 15th June 2010

Everything was organised very well. The pick up was exactly on time and the driver who looked after us was a lovely man. I would definitely recommend your company to anyone who wants to book a tour to Auschwitz.

Michalis Simopoulos 13th June 2010

The driver was very prompt and on time. The guided tour of Auschwitz-Birkenau was good, but would benefit from being a smaller group.

Guest 11th June 2010

tour very busy not much time to read any of the boards ,however did enjoy the experiance

Grethe malnes 9th June 2010

We had a very nice and serviceminded busdriver who took good care of both us and all the practical issues.The English guide we had in Auschwitz was also exellent.

Alex Griffin 3rd June 2010

It would not right to say the Auschwitz tour was enjoyable but it was very worthwhile to see just how cruel mankind can be to their fellow man.

Van Gool Jan 1st June 2010

Everything right on time,good exlanation,friendly driver

Guest 1st June 2010

Due to heavy rain some area's were shut off. It was our second visit there and our English speaking guide was first class. THe journey there by private taxi was tedious as may roads were closed due the floods. Also the driver took many risks with our safety by driving at high speeds when he had the opportunity overtaking on restricted double white lines and ignoring road closed signs then having to turn back due to deep water on the road. So we would give the driver a score of 2/10.

Guest 29th May 2010

It would have been brilliant but we arrived at the times of heavy rain so we were not allowed to walk at leisure around the Birkenau site. Not your fault thoug.

Gilly Hendry 29th May 2010

Sensitive and informative guide who spoke good English. Small groups, unhurried visit.

Carole Ross 24th May 2010

I found Auschwitz extremely interesting and educational! I felt the tour guide was very informative however there were times where I struggled to understand her. She did have good english but a strong accent. But maybe that was my problem!

Michael mc donnell 22nd May 2010

great driver & guide,a bit crowded but every good attraction is i guess,long day with only 10 minute break but v good overall

Guest 13th May 2010

It was a very harrowing experience, you read about what went on but it's not until you actually see the place for real can you start to comphrehend what actually happened there. The guide we had was a young girl who was excellent.

Guest 6th May 2010

It was very informative. A good length tour - not too short and not too long. The guide had a lot of information to give and was willing to answer any questions. He was very friendly and helpful. The tour was incredible.

Jackie Woods 4th May 2010

The Auschwitz Tour was very well organised and extremely informative. Although we were aware beforehand of the appalling conditions that people had to endure, there is nothing like the harrowing reality of actually being there. This provoked a mixture of emotions from distress to anger. I would recommend that everyone should make at least one visit in their lifetime, it certainly puts day to day problems into perspective.

Irene Doyle 4th May 2010

What can I say - The Auschwitz Tours is a must for anyone going to Krakow. Keeping the tours reasonably small is a good idea and the headphones are a great advantage